Do you want to work for the global leader in the language services and technology industry? This role will focus on developing new business relationships and act as a strategic customer partner within the AI Solutions group (DataForce). DataForce is a rapidly growing service offering high quality data for Human Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing training data for Machine Learning in different AI domains.
Requirements
- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and technical needs
- Identify, qualify and quantify opportunities
- Drive opportunities from lead generation all the way to closure
- Ensure customer success and satisfaction
- Draft and implement business plans
- Understand client’s business and technical requirements
- Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news
- Keep track of business opportunities on TransPerfect’s CRM system
- Coordinate production and technology teams across different time zones and cultures
- Generate and manage high-value profitable business deals
- Identify, track and manage KPIs and provide internal and client facing status reports; providing of executive updates including account progress, health, risk and opportunities
- Attend tradeshows and support marketing efforts by contributing to case studies and social media
- Provide accurate weekly forecasts and daily update reports
- Assist in building overall plans/budgets and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across processes
- Manage stakeholder communication around owned business and client accounts
- Train and adopt new technologies and services with internal teams
- Propose and implement new innovative offerings