Client Services Associate

TransPerfect is looking for a Client Services Associate to serve as the first level of support to existing clients and manage the completion of all language projects. The role requires excellent problem-solving and analytical skills, effective time management, and excellent written and verbal communication skills in English.

Requirements

• Minimum Bachelor’s degree or its equivalent
• Experience in customer service
• Excellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of service
• Effective time management and ability to multi-task in a fast-paced environment
• Excellent written and verbal communication skills in English
• Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
• Experience coordinating projects and assignment of resources a plus
• Strong MS Office/computer skills