Client Services Associate

The Client Services Associate is responsible for serving as the first level of support to existing clients, managing and coordinating the completion of all language projects, and ensuring high-quality deliverables while adhering to deadlines and budgets.

Requirements

• Excellent written and verbal English communication skills
• Minimum Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• Substantial customer service and/or project management experience
• Strong interpersonal skills
• Effective time management
• Strong organizational skills, attention to detail, and the ability to multi-task
• Working knowledge of MS Office
• Ability to prioritize and schedule tasks and work in a team environment