Team Leader
The Body ShopEngland, United Kingdom
Posted May 11, 2026
Full Time
About the Company
The Body Shop is a pioneering cruelty-free beauty brand committed to generating positive economic, social, and environmental impact.
Job Description
As a Team Leader at The Body Shop, you'll support the Store Management team in driving retail excellence, strong sales results, and an engaging customer experience. You'll handle customer concerns, problem-solve, and communicate effectively with your team.
Requirements
- Experience in a customer-facing role
- Ability to communicate and listen effectively
- Strong interpersonal skills
- Ability to multitask and manage time
- Ability to work independently with minimal direction
Benefits
- Comprehensive onboarding
- Training hours
- 50% staff discount on regular products and 30% on gifts
- Free products on launch
- Paid volunteer days
- Ability to make connections with Community Partners
- Real living wage for Customer Consultants
- Opportunities to grow within the Brand
- Inclusion and Belonging Networks