Operations Advisor - Express Scripts - Remote

The Operations Advisor provides operational management of work requests to drive satisfactory results for the Client Service Team (CST), Sales and Account Management Operations (SAMO) leadership, Sales and clients. The role requires strong client account and PBM operational knowledge, as well as strong analytical skills to drive resolution of complex issues.

Requirements

• Bachelors degree preferred
• 3+ years of professional experience
• Experience in healthcare or PBM industry preferred
• Strong focus on quality, effective communication, and customer service
• Demonstrated ability managing projects utilizing proven project management processes
• Ability to work and build partnerships cross- functionally to proactively communicate and to resolve issues with the highest sense of urgency
• Ability to handle analysis from issue identification to solution delivery
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines
• Client facing experience preferred

Benefits

• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays