The Operations Senior Supervisor leads Cigna's internal post-payment overpayment identification and recovery strategy, driving significant financial impact through effective program execution and team leadership.
Requirements
- Lead and develop a high-performing team
- Partner with pre-pay analytics to shift post-payment overpayment opportunities upstream
- Collaborate with internal partners to identify and prioritize overpayment initiatives and audits
- Serve as subject matter expert for internal overpayment activities
- Manage partnerships with recovery vendors
- Ensure program compliance with organizational policies and regulatory requirements
- Partner with Technology to enhance systems and tools supporting recovery strategies and business processes
- Build and execute a people strategy that attracts, develops, and retains talent
Benefits
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Paid time off
- Paid holidays