The Systems Analysis Senior Advisor - Product & Automation role combines Business Product Ownership, Technical Product Ownership, and Systems Analysis to support automation initiatives within PBM / Benefit Automation.
Requirements
- Act as a Business Product Owner for automation initiatives, owning business intent, scope, prioritization, and delivery outcomes
- Partner with stakeholders to gather, analyze, and validate business, operational, and regulatory requirements
- Translate business needs into clear, actionable epics, features, user stories, and acceptance criteria
- Make informed trade-off decisions balancing scope, risk, timelines, and business value
- Serve as the primary liaison between business stakeholders, operations, and technical teams
- Function as a Technical Product Owner, collaborating closely with developers, architects, and QA
- Support solution design by providing functional and technical input aligned to system architecture
- Participate in sprint planning, backlog refinement, release readiness, and production validation activities
- Identify and manage dependencies, risks, and delivery blockers across teams
- Support testing, defect triage, and post-release validation to ensure solution quality
- Develop and maintain high-quality functional and technical documentation
- Document business rules, data mappings, automation logic, and system behaviors
- Ensure documentation supports development, QA, operations, audit, and long-term maintainability
- Contribute to continuous improvement of documentation standards and delivery practices
- Provide day-to-day oversight of offshore development and administrative consulting resources
- Assign and prioritize work to ensure timely, high-quality delivery
- Review deliverables for completeness, accuracy, and alignment to requirements
- Coordinate across time zones to maintain delivery velocity and operational continuity
- Act as an escalation point for delivery, resourcing, and access issues
Benefits
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Paid time off
- Paid holidays
