CX AGENT - US BASED INSURANCE
The FacultyUnited States
Posted April 9, 2026
Full Time
About the Company
The Faculty offers procurement transformation through leadership, skills development, and strategic forums.
Job Description
Seeking detail-oriented and customer-focused CX Agents to support a US-based insurance campaign, assisting customers with FMLA and COBRA queries across multiple channels.
Requirements
- Minimum 3 years' experience in a customer service role (insurance or healthcare experience advantageous)
- Strong written and verbal English skills (neutral accent essential for voice support)
- Experience handling sensitive or compliance-driven queries is highly beneficial
