IT Operations Engineer
THE HELPER BEES INCAustin, Texas, United States
Posted April 9, 2026
Full Time
About the Company
The Helper Bees is a company that empowers older adult citizens and their families in their search for quality, affordable in-home care providers.
Job Description
Join The Helper Bees as an IT Operations Engineer and shape the company's IT infrastructure, security, and compliance. This role involves administering SaaS platforms, identity systems, and tooling, and using AI tools to automate workflows and improve operations.
Requirements
- 4+ years in IT operations, systems administration, or a similar hands-on technical role
- Comfortable managing MacOS and Windows endpoints via MDM (Intune, Kandji, Jamf, or similar)
- Working knowledge of compliance frameworks (HIPAA, SOC 2) or a demonstrated ability to learn them fast
- Familiar with networking, VPN, and general office infrastructure
- You use AI tools in your actual workflow — not occasionally, but as a default
Benefits
- On-site office in Austin, TX
- Flexible remote work options
- Reasonable accommodations for individuals with disabilities
- Background check and/or drug screen
- Paid time off
- 401k Matching
