Dispatcher
The ICEE CompanyLa Vergne, Tennessee, United States
Posted March 9, 2026
38000 - 38000 USD
Full Time
About the Company
The ICEE Company, a subsidiary of J&J Snack Foods Corp., is a global leader in the frozen beverage industry, delivering a broad portfolio that includes the iconic ICEE®, SLUSH PUPPiE®, Parrot‑Ice® fruit smoothies, and THELMA’s® frozen lemonade. The company differentiates itself through its extensive service network and managed‑service offerings, which support retailers and foodservice operators across the U.S., Canada, Mexico, and international markets. With more than 1,000 employees and 110 production branches, ICEE combines decades of consumer nostalgia with innovative product development to remain the #1 frozen beverage brand worldwide. Its focus on quality, convenience, and a strong distribution infrastructure makes it a preferred partner for retailers seeking to offer high‑margin, high‑engagement beverage options.
Job Description
The Dispatcher position is a full-time role located ON-SITE at ICEE's La Vergne, TN Support Center, responsible for engaging with customers, routing and scheduling field personnel, and ensuring customer needs are met.
Requirements
- Prior role dispatching service techs with a minimum 1 to 2 years’ experience
- Demonstrated problem-solving skills and analytical skills
- Excellent customer service skills, communication skills, and interpersonal skills
- Track record of meeting or exceeding department performance goals
Benefits
- Paid holidays
- Sick time
- Paid vacation
- Birthday Holiday
- Medical, Dental, Vision Insurance
- Employee Stock Purchase Program
- Life Insurance
- 401 (k) Plan