Care Coordinators link children who have chronic medical or behavioral health conditions to the services they need to stay as healthy as possible and avoid unnecessary trips to the emergency room. They assess risks and needs, develop person-centered care plans, track and arrange appointments, and educate members and coordinate other aspects of members’ health and community services.
Requirements
- Bachelor’s Degree with a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation therapy, counseling, community mental health, child and family studies, sociology, or speech and hearing
- A valid driver’s license and access to a vehicle (for Staten Island); A valid NYS ID for all boroughs.
- Two years of experience in providing direct services to children with complex social or healthcare needs, or mentally disabled or chronically ill or homeless
- Specific experience with the target population is required to work with Children.
- Experience working in interdisciplinary teams
- Experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill.
- Excellent written communication, verbal communication and customer service skills
- Fluency in a second language such as Spanish, Mandarin, or Russian is preferred but not mandatory
- Intermediate computer proficiency and efficiency in Microsoft Office (Outlook, Excel, Teams, Word, and PowerPoint)
- Ability to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens
- Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required
Benefits
- Generous paid time off in addition to paid agency holidays and 15 sick days
- Affordable and high-quality medical/dental/vision plans
- Tuition assistance and educational loan forgiveness
- Free continuing education opportunities
- 403(b) retirement benefits and a pension
- Flexible spending accounts for health and transportation
- 24/7 Accessible Employee Assistance Program
- Life and disability insurance
- Diversity, equity, and inclusion working groups that are available for you to join
