IT Service Desk Technician (Tier 1)
Job Store StaffingBroomfield, Colorado, United States
Posted October 27, 2015
Full Time
About the Company
The Job Store Staffing is a client-driven staffing company servicing Colorado since 1974, providing qualified candidates for various industries through customized staffing solutions.
Job Description
Job Store Staffing is a woman-owned service that provides IT Service Desk Technician (Tier 1) positions. The company is ranked among Colorado's top five local staffing services and has been a part of the Denver, Aurora, Broomfield/Boulder, and Colorado Springs business communities since 1974. As a Tier 1 IT Service Desk Technician, you will be responsible for performing computer systems administration, operations, and support tasks as part of a high-performing IT Service Desk team.
Requirements
- Basic knowledge in Microsoft applications and environments
- Basic knowledge in Windows Server
- Basic Knowledge in Windows Active Directory
- Basic knowledge in TCP/IP and non TCP/IP protocols
- Basic knowledge with MLPP and MPLS protocols for WAN
- Basic knowledge in PRI and telecommunications
- Basic knowledge with Firewalls, authentication systems and applying cryptography
- Basic knowledge with installation and maintenance of network cabling
- Basic knowledge Cisco routers
- Ability to network/distribute computing concepts and client/server programming
- Ability to perform hardware and software installations
- Ability to troubleshoot and problem solve
- Ability to follow standard Incident, Problem and Change Management processes as defined by ITIL
- Ability to pick up new technology quickly and easily with minimal guidance
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development