HUD Customer Service Representative
The Kennedy Collective IncCity of Albany, New York, United States
Posted October 3, 2025
Full Time
About the Company
The Kennedy Collective Inc. is a nonprofit organization dedicated to providing comprehensive disability services, including direct support, residential facility management, and program oversight, to help individuals with disabilities thrive in their communities. With a mission rooted in inclusion and empowerment, the company offers a range of support roles and training opportunities for staff, fostering growth and well-being for both employees and clients.
Job Description
The job description is for a Customer Service Representative at a Financial Operations Center, primarily handling debt recovery. The role involves providing support to customers and answering inquiries, documenting processes, reporting weekly and monthly. The company values challenging the status quo and fostering inclusion.
Requirements
- High School Diploma or GED
- Experience with computers and data entry
- Strong verbal and written communication skills
- Detail-oriented and able to follow instructions
- Reliable and willing to learn
