1st/2nd Line IT Support Engineer
The Legends AgencyCape Town, Western Cape, South Africa
Posted December 11, 2025
216000 - 216000 ZAR year
Full Time
About the Company
UK-based Managed Service Provider with over 14 years of consistent growth, expanding internationally.
Job Description
1st/2nd Line IT Support Engineer for a UK-based Managed Service Provider with remote work setup in Cape Town. Deliver timely and effective IT support to clients across various systems and platforms.
Requirements
- Minimum of 2 years' experience in an IT helpdesk or technical support environment.
- Fluent English communication skills both spoken and written.
- Proven ability to provide professional customer support via phone and email.
- Strong technical knowledge of Windows Desktop OS troubleshooting, Microsoft 365 Admin Centre, and hardware troubleshooting.