Retention Specialist – Flemish Speaking
The Legends AgencyCape Town, Western Cape, South Africa
Posted February 9, 2026
Full Time
About the Company
A rapidly expanding SaaS company focused on the beauty and wellness industry, providing digital tools that empower salons and wellness professionals to grow and thrive.
Job Description
Join a fast-paced SaaS scale-up transforming beauty and wellness businesses as a Retention Specialist - Flemish Speaking. You will take ownership of the partner journey beyond onboarding, focusing on retention, growth, and long-term platform engagement for Flemish-speaking clients.
Requirements
- 2+ years of experience in client success, account management, or retention roles
- Fluent in Flemish (spoken and written)
- Comfortable hosting virtual sessions and engaging across digital channels
- Strong multitasking, organisation, and KPI management skills
- Confident using Salesforce, Google Sheets, Slack, and MS Office
- Empathetic communicator with a problem-solving mindset
- Results-driven and proactive, with an eye for opportunities to add value
- Team player who thrives in a collaborative, high-growth environment
Benefits
- Salary range: R25,000 – R31,000 p/m