SaaS Technical/Operations Director
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next level. The role will oversee the development, management, and optimization of our SaaS platform, ensuring it aligns with business goals and delivers unparalleled value to our clients.
Requirements
- Proven experience as a technical or operations leader in a SaaS environment
- Strong background in software development, cloud technologies, and platform management
- Excellent problem-solving skills with a track record of driving operational improvements
- Experience managing cross-functional teams, including engineers, product managers, and support staff
- Strong understanding of SaaS metrics (e.g., churn rate, LTV, CAC) and operational KPIs
- Exceptional communication skills to engage with both technical teams and business stakeholders
Benefits
- Negotiable salary