Join a High-Energy E-Commerce Flooring Brand to Drive B2C Sales from Cape Town. This role is pivotal to the business's B2C sales success, responsible for converting inbound leads into closed sales through proactive calling, email follow-ups, and reactive enquiry handling.
Requirements
- Minimum 2-3 years of proven tele-sales experience, ideally in a similar B2C environment
- Proactively follow up on inbound leads via phone, email, and chat to close sales
- Understand product range and match solutions to customer needs and budgets
- Drive clients to quotation stage quickly and manage the full sales process
- Ensure stock is allocated and raise sales orders accurately
- Provide aftercare and key account support to drive repeat business
- Deliver excellent customer service with speed, friendliness, and professionalism
- Maintain CRM data (PipeDrive or similar) and manage the full sales pipeline
- Track key performance metrics: quote value, follow-ups, conversion rates
Benefits
- Base salary: R23 000 - R28 000
- Commission