Genealogy Research Expert

We are seeking a genealogy research expert to help users find specific people or records. The role involves reviewing user questions, explaining what information may or may not exist, and guiding users toward the most effective next steps.

Requirements

• Hands-on genealogical research experience, ideally spanning multiple record types
• Familiarity with U.S. records is essential; experience with international records (especially European, UK, or Latin American) is a strong plus
• Comfortable explaining the absence of records, not just where to look, but why something might not be findable
• Familiar with the Genealogical Proof Standard (GPS) or equivalent documentation practices
• Strong written communication; ability to explain complex research situations clearly to non-experts
• Experience with major genealogy platforms and databases (Ancestry, FamilySearch, FindMyPast, etc.)
• B.A. in Family History & Genealogy or 1-2 years experience in genealogical research and methods including paleography and source document analysis
• At least 1 years of experience in compiling and preparing historical records for genealogy projects
• Ability to learn or experience in automating tasks in text processing systems using regular expressions and scripting languages
• Strong communication skills, written and verbal
• Strong problem solving and interpersonal skills and ability to work as part of a diverse team as well as work independently