Customer Service Representative
The Plumbing DoctorGilbert, Arizona, United States
Posted April 6, 2026
Full Time
About the Company
The Plumbing Doctor is a full‑service plumbing company serving over 100 zip codes across three states, offering comprehensive solutions from sewer and drain cleaning to trenchless sewer replacement, water heater installations, slab leak repairs, and leak detection. Our certified technicians deliver a "feel‑good plumbing experience" through up‑front menu pricing, fully stocked trucks, and meticulous presentation of invoices, ensuring 100% customer delight at every touchpoint. Each location operates as an independent franchise, allowing local owners to maintain high service standards while benefiting from a proven business model. The company also supports local charities such as The Make‑a‑Wish Foundation and Habitat for Humanity, reinforcing its commitment to community and quality service.
Job Description
Be the first voice customers hear and the reason they keep coming back as a Customer Service Representative at A/C & Plumbing Doctors. Hourly pay + bonus opportunities.
Requirements
- ServiceTitan experience
- Previous customer service experience (HVAC, plumbing, or home services is a plus)
- Clear, confident communication — written and spoken
- Calm under pressure and quick on your feet
- Strong attention to detail with solid computer skills
- A positive attitude and genuine care for helping people
Benefits
- Full medical, dental, and vision packages
- 401(k) with company match
