Experience Ambassador (Inbound/Outbound Contact Center)

Join the Ritz-Carlton Yacht Collection as an Experience Ambassador, providing high-touch support to discerning guests and valued travel partners throughout the booking and pre- and post-voyage experience.

Requirements

• A degree in Hospitality, Business, or a related field; or equivalent professional experience
• Proven experience in a contact center or service environment managing inbound calls, outbound outreach, and case-based work
• Exceptional verbal and written communication skills with the ability to build trust and rapport with a global luxury clientele

Benefits

• Opportunity to be part of an unparalleled legacy in hospitality
• Chance to work with a global luxury clientele
• Possibility of career growth and development in a luxury hospitality environment