Resident Services Manager
The Scion GroupProvidence, Rhode Island, United States
Posted January 12, 2026
45000 - 55000 USD year
Full Time
About the Company
The Scion Group is changing what student housing means by providing unique experiences and creating communities that feel like a home.
Job Description
The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations.
Requirements
- 2+ years of experience in property management, leasing, or resident services
- Strong interpersonal, conflict resolution, and customer service skills
- Ability to handle crisis situations and manage sensitive conversations
- Familiarity with Entrata or similar property management software
- Highly organized with the ability to manage multiple priorities
- Proficiency in Microsoft Office and social media platforms
Benefits
- FLSA Status: Exempt
- Discretionary annual bonus
- Paid Time Off
- Floating holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Parental Leave
- Learning reimbursement opportunities
