Part-Time Visitor Experience Associate (VXA)

The Part-Time Visitor Experience Associate is a key member of the Visitor Experience team at The Shed, responsible for creating a positive and memorable visitor experience. The ideal candidate has experience in customer-facing roles, using ticketing systems, front-of-house operations, and customer service in seated, general admission, and timed ticketing environments.

Requirements

• Two or more years of experience in customer-facing roles
• Expertise in customer service for both the visual and performing arts
• Cash management experience
• Experience using a ticketing system
• Knowledge of ticketing systems (Tessitura preferred)
• Ability to use an online scheduling system
• Ability to troubleshoot issues with POS workstations, scanners, and ticket printers