Community Group Reservations Sales Intern

Join The Social Hub as a Sales Customer Support Intern and coordinate group reservations for all locations. Tell the The Social Hub story, sell the concept, products, and services to guests and members, and deliver an unforgettable experience. Identify market opportunities and turn them into commercial results. Work in a dynamic, young, international organization with a fantastic vibe and lots of positive energy.

Requirements

• Take enquiries and bookings via various channels
• Execute financial handlings such as sending out, checking and raising invoices
• Prepare arrival information with completed final and accurate details for our local colleagues
• Work with our Hotel Management Systems (Mews, Pxier and Omniboost), Zendesk, Salesforce and our other main systems
• Respond to inquiries via email, telephone and other channels regarding reservations, hotel information and guest concerns
• Resolve guest’s challenges & complaints in a quick, efficient manner to maintain the guest satisfaction and quality of our service

Benefits

• On the job coaching and guidance
• Monthly compensation for your internship
• Access to the amazing TSH facilities, including our awesome restaurant and gym
• Discount on Hotel stays and Food and Drinks