CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER
The Team BuildersDubai, United Arab Emirates
Posted December 11, 2025
Full Time
About the Company
The Team Builders is an HR and recruitment consultancy that connects organizations with highly qualified candidates across Hospitality, Retail, Entertainment, and Engineering sectors. By streamlining the hiring process, the firm enhances recruitment efficiency for its clients while maintaining rigorous ethical standards and confidentiality for all parties involved. Leveraging extensive experience in the Middle East, Europe, Africa, and Asia, the company builds long‑term partnerships with clients and candidates, offering comprehensive recruitment intelligence and innovative HR solutions. Its competitive fee structure and commitment to friendly, efficient service distinguish The Team Builders as a trusted recruitment hub in the industry.
Job Description
We're Hiring: Central Reservations & Customer Service Manager. Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!
Requirements
- Must have strong links with tour operators and DMCs
- Experienced in handling high-level guest complaints
- Strong leadership and interpersonal skills a must
- 3+ years in a managerial role
- Proven leadership in reservations & customer service
- Ability to multitask and lead under pressure
- Experience with group bookings and B2B travel partners