Application Support Analyst - Viewpoint Construction Software
The Timberline GroupSt. Louis, Missouri, United States
Posted June 23, 2023
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Full Time
About the Company
The Timberline Group, LLC is a registered representative that delivers securities and investment advisory services through Cetera Advisors, LLC—a broker/dealer and registered investment advisor authorized by FINRA and SIPC. While operating under Cetera’s platform, The Timberline Group maintains its own independent identity and is not affiliated with Cetera Advisors, allowing it to tailor solutions to each client’s unique needs. The firm focuses on providing personalized portfolio management, retirement planning, and wealth preservation strategies to individuals and families across Colorado and Minnesota. By combining Cetera’s robust trading infrastructure with The Timberline Group’s client‑centric approach, the company offers a distinctive blend of accessibility, regulatory compliance, and customized financial guidance.
Job Description
We are looking for a high performing Application Support Analyst to partner with business disciplines and provide hands on management of out Clients Viewpoint Construction Software.
Requirements
- Troubleshoot user issues
- Lead enhancements on applications
- Complete configuration and customization activities
- Analyze and extract business requirements
- Test changes and enhancements
- Accurately document requirements and solutions
- Identify root cause for commonly occurring issues
- Create training guides and documentation
- Conduct trainings for end users
- Identify break/fix incidents versus enhancement requests
- Communicate effectively with end users/business users
Benefits
- Industry-leading performance-based bonus program
- Employee Stock Ownership Plan (ESOP)
- Traditional and Roth 401K
- Tuition reimbursement for associates
- Scholarship for associates' children up to $28,000 per child
- 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
- 1-week paid volunteer leave each year
- 100% charitable match
- Medical, dental, and vision insurance coverage
- 100% paid 10-week maternity leave