Patient Service Associate (Call Center)
The University of Kansas Health SystemKansas City, Kansas, United States
Posted December 19, 2025
Full Time
About the Company
The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education. Our physicians are researchers and educators expanding the boundaries of medical knowledge. Their major breakthroughs lead to the life-changing treatments and technologies of the future. Our hospital has a national reputation for doing things right, and we are rated among the country’s top hospitals in quality and the patient experience. With each step we take to become the nation's best, we establish ourselves as a healthcare destination. People from throughout the region and across the country turn to us to receive exceptional, specialized care for complex conditions. All of this is possible because of the dedication and commitment of the people who work here and our steadfast focus on caring for the patient. We invite you to join us as we continue to advance the power of academic medicine.
Job Description
Patient Service Associate would work in a Call Center capacity, entering dispatch requests and providing customer service to nurses, technicians, physicians, and customers.
Requirements
- 1 or more years of experience talking, typing, and listening simultaneously and maintaining confidentiality
- Ability to read, write, and speak English
- Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 30 days of hire
Benefits
- Health system is an equal employment opportunity employer