Patient Service Rep Lead
The University of Kansas Health SystemOverland Park, Kansas, United States
Posted March 26, 2026
Full Time
About the Company
The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education. Our physicians are researchers and educators expanding the boundaries of medical knowledge. Their major breakthroughs lead to the life-changing treatments and technologies of the future. Our hospital has a national reputation for doing things right, and we are rated among the country’s top hospitals in quality and the patient experience. With each step we take to become the nation's best, we establish ourselves as a healthcare destination. People from throughout the region and across the country turn to us to receive exceptional, specialized care for complex conditions. All of this is possible because of the dedication and commitment of the people who work here and our steadfast focus on caring for the patient. We invite you to join us as we continue to advance the power of academic medicine.
Job Description
The Patient Service Representative Lead is responsible for supporting the supervisor and providing a seamless patient experience in an ambulatory clinic.
Requirements
- High School Graduate or GED
- 2 or more years experience in ambulatory/admitting/patient registration & pre-certification or 1 year experience combined with a completed Associates degree
- Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
- High level of customer services skills focusing on problem resolution
- Ability to maintain patient confidentiality
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Holiday pay
- Life insurance