Ingeniero de Soporte Técnico

Technical Support Engineer plays a key role in delivering specialized technical support for Weir equipment, ensuring operational continuity for clients, high standards of quality and safety, and actively contributing to business growth in the region.

Requirements

• Regularly visit clients in their area, reporting on the status of our equipment and the competition.
• Provide commercial support to the salesperson in the area and act as a liaison with the engineering department.
• Analyze complex technical requirements, plans, specifications, and operating conditions to define suitable solutions for each client or project.
• Advise commercial teams, engineering, projects, and technical service teams on the interpretation of requirements and selection of products.
• Develop advanced technical proposals, analysis reports, recommendations, and special configurations.
• Coordinate with various departments to validate technical solutions and manufacturing feasibility.
• Evaluate product performance in use, investigating failures, deviations, and improvement opportunities.
• Lead specialized technical support activities, training, and advanced technical presentations to clients and internal teams.
• Document technical criteria, reports, reviews, and standards to ensure traceability and alignment with engineering policies.

Benefits

• Competitive remuneration
• Career development opportunities and continuous learning
• Access to global inclusion networks
• Regional and team-specific benefits
• Sharebuilder program
• Wellness support for the employee and their family
• Collaboration with global teams
• Support for studies and training