Patron Services Associate (Part-Time)

The Patron Services Associate provides exceptional customer service and supports the Marketing and Sales Department at the Alliance Theatre, a Tony Award-winning theater in the Southeast. The role requires flexibility, strong communication skills, and the ability to work in a fast-paced environment. The Associate will work in the box office, as a front of house manager, and supervise volunteer ushers, ensuring a stellar experience for patrons.

Requirements

• High School Diploma and relevant experience in the field
• Preference for candidates with a background in theater and/or customer service
• Strong oral and written communications skills
• Ability to handle and balance many responsibilities in a calm and efficient manner
• High level of self direction, self-motivation and ability to set priorities
• Ability to anticipate and solve practical problems with patience and professionalism
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Preferred experience in Tessitura CRM or equivalent CRM
• Experience in a performing arts or entertainment venue