As a Retail Deputy Manager, you'll support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. You'll be responsible for key operational areas such as stock management, merchandising, and compliance. You'll lead by example on the shop floor, setting high standards for service, presentation, and teamwork.
Requirements
- Experience in a supervisory or team leadership role within retail or customer service
- Strong communication and interpersonal skills
- Confident in leading a team and making decisions
- Organised and able to manage multiple priorities
- Customer-focused with a passion for delivering great service
- Flexible and reliable, with a hands-on approach
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience supporting recruitment, training, or performance management
Benefits
- 25% Colleague Discount
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay
- Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving