Retail Sales Assistant

We don't just sell products. We inspire reading, learning, creativity and play. As a Retail Sales Assistant, you're the face of our brand on the shop floor, creating moments that make our customers smile. You deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions.

Requirements

• Deliver friendly, knowledgeable, and efficient service to every customer.
• Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation, and product availability.
• Follow all operational procedures, including health & safety and loss prevention.
• Work collaboratively with your team to meet store targets and KPIs.
• Stay informed about promotions, products, and services to help customers make informed choices.
• Be a brand ambassador—positive, professional, and passionate about what we do.

Benefits

• 25% Colleague Discount!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs.