Retail Store Manager

We inspire reading, learning, creativity and play. As a Retail Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.

Requirements

• Proven experience in a retail management role
• Strong leadership and people development skills
• Commercially focused with a track record of delivering results
• Excellent communication, planning, and organisational abilities
• Confident using data to inform decisions and improve performance
• Flexible, resilient, and able to adapt to changing priorities
• Experience in a high-volume or value retail environment
• Familiarity with retail systems and reporting tools
• Experience managing recruitment, training, and performance processes
• Tech savvy with using back-office systems, EPoS Tills, emails and video calls

Benefits

• 25% Colleague Discount
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday – 33 days, including bank holidays
• Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• Long service awards
• Pension
• Life assurance
• Cycle to Work scheme
• Optional charity giving