Customer Care Coördinator
ThermotrafficRotterdam, South Holland, Netherlands • Helmond, North Brabant, Netherlands • Antwerp, Antwerp, Belgium
Posted March 17, 2025
Full Time
About the Company
Thermotraffic, established in 1984, is a leading logistics specialist offering temperature-controlled transport worldwide. The company excels in custom solutions for foodstuffs and pharmaceuticals, providing a comprehensive range of services including overland, ocean, air freight, cold storage, and specialized logistics. Thermotraffic's dynamic team delivers efficient, one-stop service to industrial and commercial clients.
Job Description
As a Customer Care Coordinator, you will ensure a smooth handling of the logistical order process, have daily contact with customers, and work closely with internal teams to streamline processes and quickly resolve any service issues.
Requirements
- Completed HBO-level education, preferably in a logistical or related field
- Demonstrable experience in the field of customer care or in a logistical function
- Knowledge of logistical processes and systems
- Strong communication skills and a problem-solving attitude
- Good command of the Dutch and English languages, both orally and in writing. Proficiency in additional languages is a plus
Benefits
- A competitive salary
- A premium-free pension scheme
- 28 vacation days
- Reimbursement of travel costs
- A contribution to the costs of your fitness membership