As the Lifecycle Marketing Manager, you will play a pivotal role in driving customer engagement, retention, and loyalty throughout their journey with our company. You will lead the development and execution of strategic lifecycle marketing initiatives, leveraging your expertise in CRM and lifecycle platforms to deliver personalized and impactful experiences for our customers.
Requirements
- 4+ years experience managing lifecycle in a high growth environment
- Demonstrated track record of success in lifecycle marketing roles, preferably in e-commerce and/or subscription-based industries
- Deep understanding and hands-on experience with CRM and lifecycle platforms, including Klaviyo, Attentive, Braze, and others
- Proficiency in data analysis tools and techniques
- Strong cross functional leadership and communication skills, with the ability to collaborate effectively across teams
Benefits
- Competitive compensation with an exceptionally generous equity package
- Competitive Health, dental, and vision plans (including a 100% covered premium plan for all 3!)
- HSA, FSA and pre-tax commuter benefits for parking and transit
- 401k to help you plan for the future
- Flexible PTO because we respect the need for work/life harmony
- $100 monthly wellness stipend for your wellbeing (e.g. massage, cryotherapy, psychedelic therapy, etc.)
- Unlimited (yes, unlimited) Thesis nootropics
- A strong emphasis on promoting from within and personal development
- A dog-friendly office located in the heart of Flatiron steps from Union Square and Madison Square Park
- Hybrid work model