CRM Manager | Beauty Brands

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. As a CRM Manager at THG Beauty Brands, you'll shape meaningful, data-driven customer experiences at scale within a fast-paced, high-growth beauty portfolio.

Requirements

• 3+ years in a CRM role
• Direct line-management experience
• Hands on experience with CRM systems
• Multi-channel experience and exposure ideal (Email, SMS, App)
• Understanding of lifecycle CRM, customer data and segmentation
• Comfortable analysing data, working with analytics software such as Tableau and Google Analytics, and drawing out actionable insights
• Writing and proof-reading copy for CRM channels
• Experience within the retail industry, ideally the Beauty industry, desirable
• Highly articulate and confident communicator with strong influencing skills
• Ability to collaborate with multiple stakeholders in a fast-paced environment
• Self-motivated multi-tasker able to handle multiple projects with good time management
• Confident dealing with senior stakeholders with strong upwards management skills
• Attention to detail
• Commercial acumen

Benefits

• Career Development
• Enhanced Leave
• Wellbeing Support
• Other Perks