Thinkific is a learning commerce platform that helps learning businesses turn knowledge into impact. We're a team of 300+ Thinkers building products that matter, and we're looking for a Manager, IT to build and lead our IT function as we scale.
Requirements
- Building and leading IT function as we scale
- Managing access controls, administering shared systems and key business tools, overseeing equipment, and executing organization-wide security, technology, and compliance program
- Collaborating with business units to drive efficiency through technology, delighting internal customers through responsive support, accelerating projects through strong partnerships, and consistently making Thinkific a faster, smarter, more enjoyable place to work
- Developing, implementing, and maintaining IT policies, best-practice guides, and targeted training programs to empower the organization
- Building and managing company device management program, optimized for a distributed/remote workforce and designed with future international expansion in mind
- Handling IT aspects of employee onboarding and offboarding workflows in close partnership with People Operations
- Championing exceptional internal support experiences, delighting 'customers' across the company through responsive, solution-oriented interactions
- Bringing an AI-forward mindset to explore, pilot, and implement AI-powered tools, automation, and innovations that transform operations and make Thinkific faster, smarter, and more enjoyable every day
Benefits
- Competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan
- Flexible Paid Time Off to maintain mental and physical health
- Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional $900/year health or personal spending account
- 3 Paid Volunteer Days each year to give back to your community and support the causes you care about
- Flexible Work: Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there's wifi for a change of scenery
- Learning & Growth: An annual $2,000 CAD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities
- Home office setup: company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively
- A place where you can bring your whole self to work: We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company. We welcome applicants of all backgrounds, experiences, beliefs, identities, and statuses.
