RĂ©partiteur du service
Thorens - Executive Search SpecialistsSaint-Jean-sur-Richelieu, Quebec, Canada
Posted October 27, 2025
55000 - 62500 CAD year
Full Time
About the Company
Our client is a major player in North America in the field of manufacturing and distribution of commercial cooking equipment.
Job Description
We are seeking a Service Dispatcher to provide level 1 support for technical problems, escalate complex cases, and ensure quality customer service. The ideal candidate has a DEC or DEP in mechanical or electrical engineering, experience in technical service, and proficiency in French and English.
Requirements
- DEC or DEP in mechanical or electrical engineering or a combination of training/experience
- Experience in technical service (an asset)
- Experience in a call center environment (an asset)
- Experience in a manufacturing environment (an asset)
- Essential proficiency in spoken and written French and English
- Mastery of Microsoft Office suite software
- Knowledge and experience with one or more CRM systems
- Sense of organization, teamwork, and priority management
Benefits
- Group insurance program
- RRSP collective program
- Generous vacation time
- Employee Assistance Program (EAP)
- Parking available on site