VodafoneThree - Operations Specialist
Three UKEngland, United Kingdom
Posted April 8, 2026
Full Time
About the Company
We’re building a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
Job Description
Join our Consumer team where creating and developing products, services and propositions is at the forefront. The Digital Operations Specialist plays a vital role within the Digital Channel Operations team, ensuring that the digital channel operates with high stability, reliability and performance across both sales and care journeys.
Requirements
- Experience in digital operations, service management, web operations support or related digital performance roles.
- Solid understanding of digital journeys, functional dependencies and basic technical behaviours within web/app environments.
- Ability to monitor, interpret and act on performance metrics, dashboards, logs and operational KPIs.
- Experience participating in incident management processes, including triage, issue documentation and communication.
- Strong attention to detail with the ability to spot anomalies, errors, degradation in performance and potential risks.
Benefits
- great pay
- bonuses
- up to 28 days off plus bank holidays
- paid time for charity work