Systems Engineer

Thrive is a rapidly growing technology solutions provider seeking a Systems Engineer for remote technical support.

Requirements

• Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner
• Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents
• Manage the daily prioritization, coding, and routing of service incidents and requests

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off
• Holiday pay