Technical Support Engineer - Field
ThriveLondon, England, United Kingdom
Posted March 16, 2026
Full Time
About the Company
Thrive is a global technology outsourcing firm specializing in cybersecurity, cloud services, networking, and other complex IT requirements. They offer comprehensive solutions through advisory services, vCISO, vCIO, consulting, and a subscription-based platform, enabling clients to enhance business efficiencies with standardization, scalability, and automation. Thrive's distinctive approach includes high-touch service through their POD model and 24/7 support teams, ensuring exceptional client satisfaction and oversized technology returns on investment.
Job Description
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. We are looking for a Technical Support Engineer - Field to provide technical hardware, software, and connectivity problem resolution to all client computers and users.
Requirements
- 3+ years providing end-user support for current PC desktop and application software
- 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment
- 3+ years providing end-user support for current suite of Microsoft applications and management software
- 2+ years providing support for end user
- 2+ years providing support for an enterprise level userbase in either the legal or financial services industries
Benefits
- Health, Dental, and Vision Insurance
- 401(k) Matching
- Paid Time Off
- Generous Parental Leave