Client Engagement Specialist / Admission Specialist - East Coast Hours
Thriving Center Of PsychologyNew York, New York, United States
Posted July 16, 2025
50000 - 60000 USD year
Full Time
About the Company
The Thriving Center of Psychology is a mental health practice that provides exceptional services tailored to the unique needs of clients.
Job Description
The Client Relations Specialist will play a vital role in the initial engagement and intake process for new clients, managing incoming leads, matching clients with therapists, and ensuring a smooth transition to support staff.
Requirements
- At least 2 years of experience in customer service, sales, or client-facing roles, preferably in the healthcare or mental health field.
- Proficient in CRM software and MS Office; tech-savvy with the ability to learn new tools quickly.
- Strong interpersonal and communication skills.
- Strong computer skills required
- Empathetic and compassionate understanding of mental health challenges.
- Excellent organizational skills and the ability to handle multiple tasks simultaneously.
- Bachelor’s degree in Psychology, Social Work, or related field preferred.
- Experience verifying insurance benefits preferred.
Benefits
- 401k Safe Harbor plan
- Dental Insurance
- Health Insurance
- Unlimited vacation policy
- Work-from-home
- Yearly employee engagement trips to NYC