Salesforce Administrator (Service Cloud Voice) - Philippines
ThunderManila, Philippines
Posted April 10, 2026
Full Time
About the Company
Thunder is a global team of curious, collaborative problem-solvers. We're a proud Equal Opportunity employer and deeply committed to building and supporting our diverse team.
Job Description
Salesforce Administrator (Service Cloud Voice) required to design and deliver scalable solutions using Salesforce out-of-the-box applications and third-party integrations. Project Lead on Accounts with responsibility for directing projects and mentoring team members.
Requirements
- Work with clients to understand and analyze their business process
- Collaborate with members to define and document requirements
- Work on and resolve medium to high priority cases within the specified SLAs
- Handle complex administrative functions such as creating visual flows, implementing data model, data migration etc.
- Provide end user support, working on configuration changes, bug fixes, and minor enhancements
- Be a subject matter expert (SME) regarding Salesforce’s capabilities and functionalities
- Act as a mentor and a functional resource to other team members.
Benefits
- Generous Health Benefits
- Ownership & Impact
- Level Up Your Career
- Celebrating You
- Work from anywhere
- People-First Flexibility
- Work Smart, Play Hard