Senior Debt Court Officer

Senior Debt Court Officer role in Thurrock Council, responsible for managing debt collection processes, attending court hearings, and communicating with the public. The ideal candidate will have experience in debt collection, negotiation skills, and a knowledge of council tax, non-domestic rates, and sundry debt processes.

Requirements

• Confidence to manage difficult conversations
• Knowledge of debt collection processes (Council Tax, Non Domestic Rates, and Sundry)
• Knowledge of the Money Claims on Line (MCOL) process
• Knowledge of the County Court processes and methods of enforcement
• Clear understanding of the Charging Order, Bankruptcy, and Committal processes
• Full knowledge and understanding of the Thurrock Fair Debt Policy
• Experience using negotiation skills
• Experience of communicating with members of the public
• Full knowledge of the Means Enquiry process for Committal Hearings

Benefits

• Generous annual leave entitlement - 25 days rising to 30 after 5 years' service
• Flexible working to support a good work-life balance
• Excellent Employee Assistance Programme
• Excellent training opportunities and an established CPD programme
• Reflective supervision and management support