Care Coordinator I - Late Pacific Time Schedule
TiaUnited States
Posted January 28, 2026
Full Time
About the Company
Tia is building a world-class team to reimagine women's healthcare, with a mission to enable every woman to achieve optimal health, as defined by herself.
Job Description
The Care Coordinator Level I role is a critical member-facing position at Tia, focused on delivering high-quality, compassionate, and efficient support for members with complex needs.
Requirements
- Serve as the primary point of contact for complex member inquiries via phone or other communication channels.
- Manage urgent and high-touch requests, including #urgent-patient-requests, “important flags,” and escalated member concerns.
- Coordinate nuanced clinical and specialty services, such as IUD scheduling and follow-up care.
Benefits
- Remote work
- Flexible schedule (Late Pacific Time Coverage)
- Competitive hourly rate ($18.00-$22.00/hour)
- Opportunity to work with a high-growth company
