Product Operations Builder
Ticket EvolutionAtlanta, Georgia, United States
Posted April 8, 2026
Full Time
About the Company
Victory Live!, formerly known as Ticket Evolution, is a leading provider of event ticketing services specializing in sports, concerts, and theater. The company offers seamless ticket purchasing experiences, leveraging technology to streamline the process for both buyers and sellers. Victory Live! distinguishes itself through its user-friendly platform, extensive inventory, and reliable customer support, making it a trusted choice in the live entertainment industry.
Job Description
Victory Live is seeking a Product Operations Builder to embed with operations teams, define core problems, and build functional solutions to reduce manual work and improve customer outcomes.
Requirements
- Problem Discovery: Embed with Operations, Fulfillment, and CX teams to identify high-friction workflows, manual processes, and repeated escalations.
- Hands-on Automation Build: Design and deploy AI-powered automations, workflow tools, and internal applications.
- Outcomes Ownership: Define and track operational metrics tied to each solution.
- Tooling Roadmap: Maintain a prioritized backlog of operational tooling opportunities across the business.
- Integrations and Data Plumbing: Own lightweight API integrations between core platforms.
- AI Knowledge and Tooling Adoption: Help the organization identify and deploy AI tools that drive measurable productivity gains.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
