Ticketing Systems Support

Ticketek Entertainment Group seeks a Systems Support Specialist to translate complex promoter requirements into a functional digital reality within their ticketing systems. The successful candidate will lead the end-to-end build of complex events and provide expert technical oversight for access control systems.

Requirements

• Ticketing & Industry Expertise: A strong understanding of ticketing operations and processes
• Communication Excellence: Excellent verbal and written communication skills
• Relationship Management: A proven ability to develop new and existing relationships with clients, partners, and stakeholders
• Problem Solving: The ability to resolve client and customer problems in a helpful and efficient manner
• Technical Aptitude: An understanding of, or the ability to quickly learn, ticketing systems and digital platforms

Benefits

• Complimentary event tickets
• Birthday and volunteering leave
• Wellbeing discounts & flu vaccinations
• Paid parental leave & free employee support (EAP)
• Global rewards and recognition
• Learning, development & career pathways