Head of Product (Enterprise SaaS)

TicketManager is seeking a Head of Product to define and execute the product strategy and roadmap for its SaaS platform. The role is responsible for translating company strategy, customer needs, and market opportunities into products and capabilities that drive customer value, revenue growth, and competitive differentiation.

Requirements

• Define and communicate the product vision and roadmap aligned with TicketManager’s company strategy
• Identify opportunities for new products, platform capabilities, and market expansion
• Translate strategic opportunities into product concepts, capabilities, and offerings
• Prioritize initiatives that drive customer value, product adoption, and competitive differentiation
• Identify opportunities to leverage data, automation, and AI to enhance the customer experience and expand platform capabilities
• Build, lead, and develop a high-performing product management team
• Recruit, mentor, and grow product managers while establishing clear accountability and ownership
• Drive strong product management practices including product discovery, roadmap planning, prioritization, and delivery

Benefits

• 401(k) & Company Match
• Medical, Dental, Vision & Chiropractic
• Unlimited PTO
• Quarterly live event credits
• Monthly happy hours
• Volunteering
• Fun, collaborative, in-office culture