Customer Support (m/w/d)
TicketPAY Europe GmbHRhineland-Palatinate, Germany
Posted September 5, 2025
Full Time
About the Company
We are a company that's moving in the digital boom world and provides ticketing services to thousands of event organizers.
Job Description
We are seeking a customer support representative to provide reactive support via email and phone, assist with ticket personalization, and perform administrative tasks. The ideal candidate is communicative, solution-oriented, and proficient in German.
Requirements
- Reactive customer support via email and phone
- Support with ticket personalization
- Issuing replacement tickets in case of loss
- Maintenance and expansion of our help center
- Conducting administrative tasks in the system
Benefits
- Flexible working hours
- Fair vacation regulations
- Coffee, tea, water, fruit, and good vibes included
- Team events, incentives, and visits to exciting events
- Flat hierarchies and real development opportunities
