The Director of Financial Aid provides strategic leadership and oversight for all aspects of student financial aid programs, ensuring compliance with federal, state, and institutional policies and regulations.
Requirements
- Establish and monitor policies and procedures to assure compliance with federal, state, and institutional regulations.
- Maintain updated information related to federal and state compliance issues for financial aid.
- Serve as liaison with the US Department of Education.
- Ability to and responsible for accurate completion of Satisfactory Academic Progress (SAP), Return to Title IV Calculations (R2T4), Verifications, Federal Work-study reporting, and FVT/Gainful Employment Reporting.
- Complete the FISAP form and Direct Loan, Pell, and Teach Grant close-out annually.
- Report to the federal and state agencies as mandated by law (PPA, E-APP).
- Take the lead on data analysis and strategic projections regarding budgets, enrollments, and the strategic use of financial aid.
- Develop annual documents needed to process aid as well as documents to be used for informative purposes, including website, social media, and publications.
- Understand FERPA regulations and the ability to manage confidential information.
- Respond to incoming communication, written and verbal.
- Collaborate with other staff in development and monitoring of processes that cut across office lines.
- Actively engage with the enrollment, retention, and persistence team.
- Develop a comprehensive understanding of relevant college and student records systems.
- Participate in professional development activities.
- Utilize all software resources, including but not limited to: NSLDS, FAA Access, COD, CPS, FISAP, ELM, FastChoice, Colleague, and FSA Connect.
- Gather and coordinate reports and files for successful annual financial aid audits.
- Troubleshoot system processing issues, interfaces, and resolution of errors, and perform random quality assurance testing on financial aid processes.
- Supervise and coordinate award processing and packaging of all forms of student aid.
- Counsel and advise students, parents, alumni, and employees about financial aid eligibility, application procedures, aid programs, packaging policies, costs, billing process, and indebtedness.
- Assists in the preparation and presentation of information regarding federal, state, and institutional financial aid, scholarships, employment, and grants for various campus groups, high school students, and parents at meetings, group discussions, workshops, and recruitment sessions and orientations.
- Serve on appropriate committees.
- Supervises Financial Aid staff.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with annual employer incentive contribution & Flex Spending Account with options to save pre-tax dollars for medical, dental, and vision expenses
- Employer-paid basic life insurance and long-term disability, plus voluntary plans for supplemental life insurance and short-term disability
- A 403(b)-retirement plan with employer matching contributions
- Generous paid annual and sick leave, plus paid holidays throughout the year
- Educational tuition benefits for you and eligible family members
- Access to a confidential Employee Assistance Program (EAP) for personal and professional support
