Online Academic Advisor

The Online Academic Advisor is responsible for the retention, persistence, and graduation of enrolled students in their assigned territory. The position entails frequent phone, written, email, and virtual correspondence to provide quality student services and advising for online undergraduate and graduate programs.

Requirements

• A bachelor’s degree is required.
• A Master’s degree is preferred.
• Strong interpersonal skills, including the ability to develop and maintain effective, collaborative professional relationships with staff and faculty colleagues.
• Strong listening and organizational skills.
• Strong communication skills, both oral and written, are essential.
• Ability to think creatively and strategically.
• Strong computer skills and ability to quickly adapt to new technology.
• Ability and willingness to work evenings and weekends.
• Understanding of and commitment to Tiffin University’s Guiding Principles.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with annual employer incentive contribution
• Flex Spending Account with options to save pre-tax dollars for medical, dental, and vision expenses
• Employer-paid basic life insurance and long-term disability
• Voluntary plans for supplemental life insurance and short-term disability
• 403(b)-retirement plan with employer matching contributions
• Generous paid annual and sick leave
• Paid holidays throughout the year
• Educational tuition benefits for you and eligible family members
• Access to a confidential Employee Assistance Program (EAP) for personal and professional support